Shipping Policy

Here is your Shipping Policy professionally formatted for your Noogni store. You can copy and paste this into a new page in your Shopify admin.

Shipping Policy
Introduction
At Noogni, we strive to deliver your purchase as quickly and affordably as possible. We offer reliable shipping options to ensure you receive your items on your schedule.

Shipping & Delivery Times
Our shipping process is divided into three parts to ensure transparency:

Handling Time: 1 to 2 business days (Monday – Friday).

Transit Time: 6 to 8 business days (Monday – Friday).

Total Delivery Time: 7 to 10 business days.

Order Details
Order Cut-off Time: 05:00 PM (GMT-05:00) Eastern Standard Time (New York).

Courier Partners: We ship using trusted carriers including FedEx, DHL, Sky Net, and UPS.

Shipping Fee: We are proud to offer Free Shipping on all orders within the United States.

Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your shipment in real-time.

Delivery Issues
Items Never Received: If you have not received your item within the expected timeframe, please contact us via email. We will coordinate with our shipping department and delivery agents to resolve the issue.

Undelivered Packages: Packages that cannot be delivered may incur a fee for shipping and handling. Please note there is a storage period of seven days; fees may apply thereafter.

Delivery Delays: In the event of extensive delays, we will contact you as soon as possible. Significant delays entitle you to cancel your purchase.

Address Changes & Errors
Changes to Delivery Address: If you need to change your address after an order has been shipped, please contact us immediately. Note that changes may not always be possible depending on the delivery stage.

Incorrect Address: If an order is returned to us due to an incorrect address provided at checkout, the customer will be responsible for any additional shipping costs.

Contact Information
If you have any questions regarding our shipping policy, please reach out to us:

Store Name: Noogni

Email: support@noogni.com

Phone Number: [Insert your phone number]

Address: [Insert your business address]

Customer Service Hours: Monday to Friday, 8:00 a.m. to 5:00 p.m.

Response Time: We aim to respond to all inquiries within 24 hours.